
Volume X Festival
FAQ
Welcome to the Volume X Festival FAQ
Here you will find everything you need to know before your festival adventure in Kragelund!
Entry & safety
What is the minimum age for Volume X Festival?
Volume X Festival is strictly 18+ – no exceptions.
Is there any way to attend the festival if I am under 18?
No. There is no way to attend the festival if you are under 18 – not even with a parental consent form or accompanied by your parents. If you hold a ticket and are a minor, the ticket does not entitle you to attend Volume X Festival. Thank you for your understanding.
Can I enter Volume X Festival without a valid ID?
No. Due to the minimum age, you will only be admitted to Volume X Festival with a valid identity document.
Will there be security at Volume X Festival?
Yes, a security service will be on site throughout the whole weekend.
What are the opening hours of the festival grounds?
The festival grounds open on Friday, 19 June 2026 at 16:00 and close at 05:00. On Saturday, 20 June 2026 the grounds open at 12:00.
The pre-party on 18 June starts at 21:00. More information can be found under Pre-Camping & Pre-Party.
What is not allowed at Volume X Festival?
Drugs, weapons, illegal substances and pets are strictly prohibited. Your own drinks and food are only allowed on the campsite.
Drones are prohibited on both the camping and the festival grounds.
Can I bring my own drinks onto the festival grounds?
No, this is not permitted. Please enjoy your own drinks on the campsite.
Camping
Are caravans and motorhomes allowed on the campsite?
Yes, you can bring your caravan or motorhome onto the campsite. However, they must not weigh more than 3.5 t, regardless of registration. One vehicle sticker is required per caravan/motorhome – available in the ticket shop.
Please note that reserving space for others is only possible to a limited extent. Please arrive as a group whenever possible.
When can campers arrive?
On Thursday, pre-campers can arrive between 15:00 and 21:00. A pre-camping ticket is required.
On Friday, arrival is possible from 12:00 until 22:00. On Saturday from 09:00 again. With a Weekend + Camping festival wristband you can enter and leave the grounds at any time.
Am I allowed to barbecue on the campsite?
Barbecuing is allowed from 11:00 to 22:00.
In case of exceptionally high temperatures and a very dry period, barbecuing may be restricted.
Are power generators allowed on the campsite?
Generators up to 2.5 kW are allowed. The generator and a matching fire extinguisher must be shown at the entrance.
Are PA systems and/or battery-powered speakers allowed?
PA systems are prohibited. Battery-powered Bluetooth speakers are allowed. From 05:00 in the morning music must be switched off or turned down to room volume. From 08:00 you may slowly turn it back on.
Are glass bottles allowed?
No, please refrain from bringing glass bottles onto the campsite. The area is used for agriculture after the festival and broken glass could harm the animals.
Is there a waste deposit?
Yes, a waste deposit of €10 per person is charged. On Saturday and Sunday (departure) you can exchange your deposit token together with your rubbish for the deposit you paid. Exact times will be announced and can also be found on the info flyer every guest receives on arrival.
Are bulky items allowed?
If you want to bring bulky items (sofas, pallets etc.) onto the festival grounds, a deposit of €20 is charged. You get it back as soon as you leave the grounds with the bulky items.
We also reserve the right to prohibit certain items (such as your own portable toilets).
Can I bring my own portable toilet?
No, this is not allowed.
How do friends camps work in 2026?
First, you need to buy one of the limited friends-camp tickets in the ticket shop. This reserves a friends camp for you.
In spring 2026 we will get in touch with you and ask for further details:
- Name of the camp
- How many square metres would you like to book? (€0.50 per booked m²)
- Would you like to purchase a discounted camp toilet? (For friends camps the toilet costs only €135 instead of €150)
- Are you interested in individual friends-camp merchandise?
If you have any questions, feel free to email friendscamps@volume-x-event.de
Food, drinks & cashless
Can I buy food and drinks at Volume X?
Yes, food and drinks are available for purchase on the festival grounds. On the campsite, breakfast is served every morning near the showers. There will also be a pizza vending machine.
Information on the cashless system
Volume X Festival uses a cashless payment system. You can simply pay at food and drink stands with the chip on your festival wristband. No more carrying annoying wallets – and we shorten waiting times at all stands. Here is the most important information:
How can I top up credit online?
At cashless.volume-x-event.de you can easily load credit onto your wristband. Just enter your ticket ID and the amount and click "Top up". There is no minimum top-up amount. An activation fee of €1.50 is charged with the first top-up.
Can I top up on site?
Of course. There is a cashless top-up station where you can top up with cash or card. Since your ticket is linked to your wristband at the entrance, you do not need to give your ticket ID. Simply state the amount, pay and hold your chip to the scanner phone. Your wristband is then topped up.
Can I check my balance?
At cashless.volume-x-event.de you can view your balance. On site, your remaining balance is shown after every payment. You can also simply ask our staff to show you your balance.
Where do I go if I have a problem?
Simply go to the info point on the festival grounds – the same place where you can top up your credit.
How do I get my remaining credit paid out after the festival?
A payout is possible immediately after the festival. To do so, check your balance at cashless.volume-x-event.de. If there is credit left on the wristband, you will be offered the option to enter your bank details. A payout takes 1–3 working days. There is no minimum amount for payouts.
Cashless online payment methods
The cashless wristband can be topped up in advance using the following payment methods:
- Credit card
- Apple Pay
- Direct debit
All details can be found in the cashless terms of use.
Can I buy cigarettes or vapes?
There will be no cigarettes. Vapes, however, will be available for purchase.
Is there a merchandise stand on the festival grounds?
Yes, there is. You can buy the following items there: T-shirt, hoodie, oversized shirt, oversized hoodie, Volume X jersey, cropped shirt, Flexfit cap, bucket hat and much more.
Tickets
Are my tickets personalised?
Yes, all entry tickets are personalised. The name on vehicle stickers and beer-pong tickets is not relevant – it is only used for support purposes.
Can I change the name on my ticket?
Yes, that is possible. Send us an email from the address the ticket was purchased with, including the following information about the ticket to be transferred:
- Ticket ID (bottom right on the ticket)
- First and last name
And the following information about the new owner:
- First and last name
- Email address
- Street, house number
- Postcode, city
- Optional: reason
Please note that response times may be longer during the festival. A name change is also possible on site – just come to the check-in.
Can I show my tickets on my smartphone?
Yes, that is possible. Please make sure your QR code is clearly readable.
What should I do if I lost my ticket?
You can request your tickets again on the following page: cashless.volume-x-event.de
If you have any problems, please contact support@volume-x-event.de or, during the festival, the check-in or info point.
Getting there & parking
Is there a car park for day visitors?
Yes, there is a paid car park for day visitors. €5 per vehicle.
Does parking cost anything?
Yes, parking is subject to a fee this year. It costs €5.00 per vehicle and must be paid in cash on site.
Parking space is limited, so we cannot guarantee a parking spot.
Parking your vehicle directly on the campsite costs €10. A sticker can be purchased in the ticket shop.
Can I park on the road?
No, the road is reserved for arrivals and departures. Cars parked on the roadside would obstruct traffic too much.
On site
Does using the toilets cost anything?
Toilet trailers and portable toilets are freely accessible and free of charge.
Where can I hand in lost property?
Please bring it to the cashless top-up on the festival grounds. After the festival, the lost property office in Viöl is responsible.
More information here: Lost property office Amt Viöl
Will there be a cloakroom?
No, there will be no cloakroom at Volume X Festival.
Any more questions?
Just send us an email and we will get back to you as soon as possible.
support@volume-x-event.de